Sangoma

Gartner RecognizedHIPAA CompliantNative AI

Organizations that need flexibility between cloud, hybrid, and on-premises deployments. Only UCaaS vendor with true feature parity across all deployment models.

sangoma.com
Contact Center
Native CCaaS
International
Yes
Deployment
Moderate
AI Features
Native AI

Strengths

  • +Only vendor offering true cloud/hybrid/on-prem parity
  • +AI-powered call summaries and transcription via GenAI
  • +Strong for healthcare and regulated industries
  • +Microsoft Teams integration
  • +Gartner recognized

Watch-outs

  • !Less well known than RingCentral or Dialpad
  • !Reporting less customizable
  • !Smaller integration ecosystem

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